Privacy policy

FiddoSMS (Fiddo Software Management System) is provided by Fiddo Technology (“we”, “us”). This policy explains what information we handle when you use FiddoSMS, why, and the choices you have.

Information we collect

• Account details: your name, email address, phone number and business details you enter when you register.
• Business data: products, sales, stock, customers, suppliers, expenses, tenants and other records you or your staff add.
• Technical data: log-in times, IP address and device information used to keep accounts secure.

How we use it

• To provide and improve FiddoSMS and keep it running reliably.
• To secure your account, for example locking it after repeated failed log-ins.
• To send messages you ask for, such as password resets, order alerts and reminders to your customers.
• To manage your subscription and contact you about your account.

Your business data belongs to you

Each business can only see its own data. We do not sell your data or your customers' data. We only access it to provide support you ask for, to keep the service secure, or when the law requires it.

Sharing

We use trusted providers to host the service and deliver email and SMS. They process data only on our instructions and only to provide those services.

Security and retention

Connections are encrypted and passwords are stored hashed. We keep your data while your account is active and for a reasonable period afterwards so you can return; you can ask us to delete it.

Your choices

You can view and update your information in FiddoSMS at any time. To request a copy or deletion of your data, contact us through the contact page.

Changes

We may update this policy as FiddoSMS changes. We will show the date of the latest version on this page.

Last updated: October 2026